Q. How do purchase my order on the site?
To order your purchase :-
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you'll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
Sin Weng Fai Peanut Candy Shop Online Store offers various kind of Payment Methods as shown below :-
1. Credit / Debit Card
Via iPay88 Payment Gateway (Visa or Mastercard)
2. Internet Banking
Via iPay88 Payment Gateway (Common Malaysia Bank such as Public Bank, Maybank, CIMB Bank and more)
Via iPay88 Payment Gateway (GrabPay, Touch n Go eWallet, Boost, ShopeePay and more)
Q. How to change my account personal information and shipping address?
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to create a new password for your account.
Q. How long does the delivery usually takes?
The following delivery days required are estimated, which may take longer when there's public holidays and peak seasons.
West Malaysia: 2-5 Working Days
East Malaysia: 3-10 Working Days
Q. My questions are not answered in the FAQ.
Sorry that we're unable to clear your doubts in the FAQ page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.